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20131202
20131210
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Search Results 0 to 5 of about 6 (some duplicates have been removed)
CBS
Dec 1, 2013 6:00pm PST
house says obamacare federal web site healthcare.gov will work for most people most of the time, but this promise like others attached to the healthcare law comes with a catch. >> the department of health and human services says it is one sluggish and sickly healthcare web site can handle 50,000 users simultaneously, up to 800,000 a day. it has fewer glitches and maddening software dead ends. the administration's web site rescue consultant jeff tremendous zients told reporters on a conference call engineers have fixed more than 400 bugs in the past month, 300 in the past three weeks. >> we have a much more stable system that is reliably open for business, and that is important, because at the end of the day, we need high system up time so consumers are able to use the system to seek information, fill out applications, shop and enroll. >> other improvements? response times have been reduced from eight seconds in late october to less than one second, and errors rates, when a web page freezes or sends bad information from six percent to less than one percent. here is the catch. the syst
CBS
Dec 10, 2013 6:30pm EST
-time low he hit last month as his administration was trying desperately to fix the obamacare web site. major garrett is at the white house for us tonight. major? >> reporter: scott, senior advisors to the president believe the worst of the health care nightmare is over. and there is some evidence of that. in our survey the president has gained slightly on the health care issue. 41% now approve of the president's handling of the health care. that's up nine points from one month ago. 55% still disapprove of mr. obama's health care performance, but that's down ten points. the health care law remains unpopular, but less so than in our last survey. one month ago, 31% backed obamacare and 61% disapproved. now, 39% say they approve of the law while 50% disapprove. public attitudes have returned to where they were in september before the web site's disastrous debut. but the white house knows it's still in political jeopardy. in january, john podesta, former chief of staff to president bill clinton, will become counselor to president obama. there's one issue podesta will have to confront-- pre
CBS
Dec 2, 2013 6:30pm EST
created some problems. when june miles-mays tried to sign up for obamacare at a miami health center, the web site put her on hold. "we need you to wait" the site advised "so we can make sure there's room for you." it was her third attempt at signing up. >> very frustrating for me because i need insurance so badly and it seems like something in the system or something is not working. >> reporter: the "need you to wait" prompt is a new feature of healthcare.gov. when the system is overloaded, it puts applicants in a queue and promises an e-mail when it's their turn. but despite promise it is web site could handle 50,000 users at the same time, the queuing system was turned on today at approximately 35,000 users. officials said they had to maximize the smooth user experience of those who applied first. there are also potential problems for the thousands who have signed up for new plans. officials are just now building the system for how insurance companies will be paid and the companies say their enroll. s are slow because of bad information coming from the government. robert zirkelbac
CBS
Dec 4, 2013 5:30pm PST
insurance web site is working much better. this week 29,000 americans enrolled on the obamacare site in the first 24 hours after it was repaired. that is more than signed up in the entire month of october when healthcare.gov flopped in its debut. major garrett is following this. >> reporter: dawn erin of austin, texas, is one of the americans who signed up for health care this week. it's the first health insurance the self-employed musician and massage therapist has had in 20 years. >> this is obviously a massive undertaking and it's just started so it's a beautiful idea in theory. we'll see as the year progresses if it works out in practice. but i have my fingers crossed. i'm hopeful about it. >> reporter: erin tried to enroll in october but web site problems bogged her down. this time, an enroll. counselor helped heifer settle on a plan with a $89 premium. she qualifies for a subsidy of $162 a month. >> i was surprised at the prices, actually. we entered all my tax info and income and stuff and i was pleasantly surprised. >> reporter: erin is 43 and has had some recent health issue
CBS
Dec 3, 2013 5:30pm PST
obamacare but to that mr. obama said this:. >> i will work with anybody to implement and improve this law effectively. you got good ideas? bring them to me. let's go. but we're not repealing it as long as i'm president. >> pelley: the white house told us today that 650,000 americans visited the web site today alone. the administration says there were one million visits yesterday. manuel bojorquez tells us many of the people visiting the site are having a much more positive experience than earlier users did. >> come on, guys. >> reporter: moksha efsea, a pet sitter in fort worth, texas, said he had no problem enrolling in healthcare.gov, a big difference from two months ago. >> i'm a dog walker, it's a difference between a cooperative thing and a friendly dog wagging their tail and one trying to bite me. >> reporter: because he has panic attacks, he says private insurance would have cost him $800 a month. with a tax credit, his new plan will cost $112. looks like it's going to work out for everyone. the savings are unimaginable. >> reporter: in dallas, le dawn stark spent yesterda
Search Results 0 to 5 of about 6 (some duplicates have been removed)